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IT Services
 
Header image inside|out
 
Dear Reader,

ETH Zurich is constantly evolving. Digitalisation in particular is leading to greater penetration of ICT resources in many areas and is changing the way ETH members work in the long term. Change is therefore also part of everyday life at ITS.

In the current inside|out, we demonstrate this using three examples. From this autumn semester, the school is gradually introducing the "Bring Your Own Device" (BYOD) obligation. In close collaboration with the Rectorate, ITS's Educational IT Services are preparing the technical requirements for BYOD. As part of the further development of our Windows, Linux and macOS services, we work together in Product Centers across various divisions and with colleagues from the departments. At the same time, we are very aware that information and cyber security are becoming increasingly important. The ITS has therefore created a new division in order to pool expertise in these areas and thus increase impact and effectiveness.

Read about these and other topics in inside|out!

Kind regards,
Dr Rui Brandao

Content
• BYOD from autumn 2024
• IT Procurements
• ITS Product Center
• SharePoint Online
• Cyber and Information Security
• ETH Zurich email accounts
• IT puzzle: a journey back in time
• eduroam wireless network
• Wi-Fi goes Wi-Fi 7
• OneDrive when leaving ETH
• New Computing Centre
• ETH target systems
• Move window
• Bye, bye Rauminfo
 
 
Bring Your Own Device at ETH

Bring Your Own Device at ETH
From the autumn semester 2024, the mandatory Bring Your Own Device (BYOD) policy will apply to new students at all levels at ETH. Over the next few years, the use of student laptops in lectures, tutorials and examinations will become the new standard. Together with the Rector's Computational Competencies Project, this will further improve practical, authentic teaching at ETH. In concrete terms, this will result in further innovative teaching and learning scenarios and create urgently needed additional capacity for digital examinations.

The Educational IT Services division (ITS EduIT) is working on a joint project with Academic Services (AkD) and the Unit for Teaching and Learning (UTL). You can find more information about BYOD on the BYOD overview page.

 

Dr Alexandra Ciorciaro, BYOD project coordinator (ITS EduIT)
 
 
Do you think there's a lack of transparency in the IT procurement process?
The IT Procurement and Compliance (ITS CCR) group offers help with the procurement of IT goods such as hardware and software, IT services and cloud services. The next courses have been announced.
 
Go to the article
 
 
 
 
ITS "Product Center" pilot project

ITS "Product Center" pilot project
Expertise is currently spread across many specialist areas within IT Services. With the first newly introduced "Product Centers", we have therefore defined how we want to work together more efficiently in future.

The biggest change? Our collaboration model in the Product Centers is organised directly around customers and products. This enables us to work together efficiently, independently and in a self-organised manner in order to optimally implement our heterogeneous customer requirements. Further information can be found in the corresponding ETH Internal News Agile into the future with the new ITS Product Centers.

 

Dr Miroslav Kobas, Head of Division ITS Customer Experience and Solutions (ITS CxS)
 
 
New "SharePoint Online" service available
Microsoft SharePoint Online (SPO) has been technically ready since 2021 – now also defined as a complete service and available at ETH (including SLA).
 
Go to the article
 
 
 
 
Cyber and Information Security

Cyber and Information Security (CISEC)
ITS has had a new division called Cyber and Information Security (CISEC) since April 2024. This plays a crucial role in protecting ETH Zurich from potential threats and attacks.

The CISEC division develops security guidelines, monitors the IT infrastructure for risks, organises security awareness campaigns and responds to cyber attacks. It is the point of contact for information security issues, works closely with the Information Security Officers (ISO) and ensures cyber and information security at ETH Zurich. It also evaluates and implements new technologies for defence against threats and exchanges information with other institutions. CISEC manages ETH's Information Security Management System (ISMS) and prepares reports on cyber and information security for the Executive Board. The new division is divided up into the following teams:
 Information Security Governance
 Attack Surface Management
 CSIRT (Computer Security Incident Response Team)
More on strengthening information and IT security at ETH Zurich in the ETH News.

 

Johannes Hadodo, CISO, Head of Cyber and Information Security Division, CISEC
 
 
Use of ETH Zurich email accounts
Your ETH Zurich email account is the official means of communication and must be used for business correspondence (no private address). The ETH email account should be used exclusively for business purposes. This includes official correspondence relating to tasks and responsibilities at ETH Zurich. Sending private emails via the ETH email account is only permitted with prior written authorisation. These private emails are treated by ETH Zurich as business correspondence.
 
Agreement for private use
 
 
 
Emails to be in the cloud
 
 
 
 
IT puzzle: a journey back in time
Learn more about these IT Finds
Join us on a journey through time. These old ETH phones were saved from disposal by an ITS employee. Take a guess and discover more about this IT Find.

What were these phones called?
 
Line selector
 
 
 
Wireless phone
 
 
 
Automatic table station
 
 
 
 
How do students connect to the Wi-Fi on campus?
ETH students connect to the wireless network "eduroam" to get internet access at ETH and log in as follows:
 User name: @student-net.ethz.ch
 Password: ETH network password
Please note: After the @, the realm (the network zone) is specified, not the email address!
 
To the IT Knowledge Base
 
 
 
 
 
 
Wi-Fi goes Wi-Fi 7: Impact on ETH Zurich
The release of the 6 GHz frequency band represents the largest and most important expansion of the available frequency spectrum since the introduction of the 5 GHz band around 20 years ago. This expansion is implemented from the Wi-Fi 6E standard onwards. What does this mean for ETH Zurich?
 
Go to the article
 
 
 
 
 
 
OneDrive access for employees leaving ETH
When colleagues leave ETH, their account and the associated OneDrive are deleted. If documents have been shared with you via OneDrive, you will no longer have access to them either.
 
Go to the article
 
 
 
 
 
 
Start of construction for new Computing Centre on the Hönggerberg
The new HRZ Data Center will play a central role in the data network and supply of IT services and equipment at the Hönggerberg campus: A further step towards a modern and energy-efficient IT infrastructure. Commissioning by IT Services is planned from the beginning of 2026.
 
Go to the article
 
 
 
 
 
 
Active Directory, LDAPS, Radius
I'm sure you've read about them many times at ETH, but what do Active Directory, LDAPS and Radius actually mean? More about the target systems in the ITS Blog.
 
Go to the article
 
 
 
 
 
 
Moving a window outside the screen
Upon changing workstations are files not visible or only partially visible on the screen after opening them? One option is to move the window using the Shift key.
 
Go to the article
 
 
 
 
 
 
Switch off of old Rauminfo application
The old Rauminfo application will be switched off. We recommend replacing hyperlinks to room locations and room details on your own websites with the new URLs listed in the ITS Blog.
 
Go to the article
 
 
 
 
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